{"id":2514,"date":"2023-08-22T00:00:00","date_gmt":"2023-08-21T22:00:00","guid":{"rendered":"https:\/\/gymmanager.sermanowicz.pl\/classes-reservations-in-the-fitness-club\/"},"modified":"2024-05-27T15:20:54","modified_gmt":"2024-05-27T13:20:54","slug":"classes-reservations-in-the-fitness-club","status":"publish","type":"post","link":"https:\/\/gymmanager.sermanowicz.pl\/en\/classes-reservations-in-the-fitness-club\/","title":{"rendered":"Classes Reservations in the Fitness Club"},"content":{"rendered":"

Organized classes are an integral part of the activity of fitness clubs. People practicing in sports clubs appreciate the opportunity to have an alternative to strength training. The variety of choice of organized activities therefore affects the attractiveness of the club for customers. However, the more classes, the more difficult and time-consuming it can be to manage them. So, fitness clubs which base their offer on organized classes, need a good system to manage reservations to function efficiently. More and more often used solutions are systems enabling clients to book classes themselves. Nowadays, when smartphones are an integral part of people’s lives, it is worth ensuring that reservations are also possible through mobile devices. <\/p>\n

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When talking to our clients, we often hear the opinion that creating a mobile application for booking classes in a small fitness club is too difficult to do. Therefore, we decided to create a dedicated mobile application that can be easily implemented even in small facilities. After the club provides us with relevant materials regarding club branding, GYMMANAGER deals with the entire process of creating a personalized application. We talked with one of our clients: Magda – the owner of the Mi\u0119ta Fitness Studio<\/a>, in which we have recently implemented a dedicated mobile application. <\/p>\n

We asked about how the application was implemented in their club and how they manage class bookings with the help of a dedicated mobile application.<\/p>\n

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How do your customers react to information that your fitness club has a dedicated mobile application?<\/h5>\n
Informacja o tym \u017ce nasz klub posiada dedykowan\u0105 aplikacj\u0119 mobiln\u0105 spotyka si\u0119 z bardzo pozytywnym \nodbiorem. Klienci w dzisiejszych czasach s\u0105 zadowoleni z tego typu u\u0142atwie\u0144. Wiele os\u00f3b jest \nzaskoczonych, \u017ce jako stosunkowo niewielkie studio fitness posiadamy w\u0142asn\u0105, dedykowan\u0105 aplikacj\u0119 \n- w pe\u0142ni dostosowan\u0105 do naszego obiektu. Cz\u0119sto dostajemy pytania: jak to zrobili\u015bmy, kiedy mieli\u015bmy \nczas na wdro\u017cenie takiego spersonalizowanego rozwi\u0105zania i przez kogo zosta\u0142o ono zrealizowane. \nJako w\u0142a\u015bcicielk\u0119 obiektu najbardziej cieszy mnie fakt, \u017ce aplikacja wygl\u0105da jakby\u015bmy sami j\u0105 stworzyli, \na tak naprawd\u0119 to udost\u0119pnia nam j\u0105 GYMMANAGER i nie musimy si\u0119 martwi\u0107 o \u017cadne kwestie techniczne \nzwi\u0105zane z tworzeniem takiej aplikacji.  \n<\/pre>\n
Is the tutorial appearing at the first login sufficient to know all the application possibilities?<\/h5>\n
Jak najbardziej. Ja sama, po pierwszym zalogowaniu si\u0119 do naszej aplikacji skorzysta\u0142am z samouczka, \n\u017ceby zobaczy\u0107 jak to wszystko dzia\u0142a i nie mia\u0142am \u017cadnych problem\u00f3w z p\u00f3\u017aniejsz\u0105 nawigacj\u0105 w aplikacji. \nNie zdarzy\u0142a si\u0119 jeszcze \u017cadna sytuacja, w kt\u00f3rej klient zg\u0142osi\u0142by problem zwi\u0105zany z u\u017cytkowaniem \naplikacji, ani z jej pobraniem i instalacj\u0105. Jest ona bardzo intuicyjna i przejrzysta, wi\u0119c nawet osoby \nma\u0142o zaznajomione z technologi\u0105 s\u0105 w stanie sobie poradzi\u0107 z jej u\u017cytkowaniem.\n\n<\/pre>\n
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Are customers more likely to book classes in the application than in the client panel?<\/h5>\n
Tak, gdy rozmawiam z klientami, to m\u00f3wi\u0105 \u017ce rezerwacja zaj\u0119\u0107 w aplikacji jest du\u017co wygodniejsza i szybsza. \nW dzisiejszych czasach ka\u017cdy z nas ma zawsze pod r\u0119k\u0105 telefon, wi\u0119c rezerwacji mo\u017cna dokona\u0107 w zaledwie \nkilka sekund. Maj\u0105c aplikacj\u0119 na telefonie, klienci nie musz\u0105 za ka\u017cdym razem logowa\u0107 si\u0119 na swoje konto \nw systemie, tylko klikaj\u0105c w ikonk\u0119 z logiem naszego klubu, od razu maj\u0105 dost\u0119p do przegl\u0105dania dost\u0119pnych \nzaj\u0119\u0107 i ich rezerwacji. Sama cz\u0119sto zagl\u0105dam do aplikacji, \u017ceby sprawdzi\u0107 co si\u0119 zmieni\u0142o, ile jest dost\u0119pnych \nmiejsc na poszczeg\u00f3lnych zaj\u0119ciach i dzia\u0142a ona b\u0142yskawicznie.<\/pre>\n
Has the number of missed bookings decreased due to the option of canceling reservations in the mobile application?<\/h5>\n
Gdy klienci maj\u0105 mo\u017cliwo\u015b\u0107 odwo\u0142ania obecno\u015bci na zaj\u0119ciach w aplikacji, to wi\u0119ksza szansa \u017ce to zrobi\u0105. \nTak samo jak w przypadku rezerwowania zaj\u0119\u0107, anulowanie rezerwacji w aplikacji przebiega w kilku prostych \nkrokach, wi\u0119c klient nie musi po\u015bwi\u0119ca\u0107 du\u017co swojego czasu \u017ceby to zrobi\u0107.<\/pre>\n
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What has changed since the implementation of the dedicated mobile application at the club?<\/h5>\n
Najwa\u017cniejsze jest dla nas to, \u017ce dzi\u0119ki aplikacji wszystko przebiega sprawniej, a to dodatkowo zach\u0119ca \nklient\u00f3w do kolejnych wizyt w klubie. Bardzo doceniamy te\u017c mo\u017cliwo\u015b\u0107 rejestracji nowych klient\u00f3w z pomoc\u0105 \naplikacji mobilnej. Mog\u0105 oni w kilku prostych krokach za\u0142o\u017cy\u0107 konto w naszym klubie, wi\u0119c istnieje wi\u0119ksza \nszansa \u017ce zarejestruj\u0105 si\u0119, zapisz\u0105 si\u0119 na zaj\u0119cia i co najwa\u017cniejsze zostan\u0105 naszymi klientami na sta\u0142e.<\/pre>\n","protected":false},"excerpt":{"rendered":"
Organized classes are an integral part of the activity of fitness clubs. People practicing in sports clubs appreciate the opportunity to have an alternative to strength training. The variety of choice of organized activities therefore affects the attractiveness of the club for customers. However, the more classes, the more difficult and time-consuming it can be […]<\/p>\n","protected":false},"author":1,"featured_media":2307,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[53],"tags":[57,58,56],"class_list":["post-2514","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gym-in-practice","tag-class-booking","tag-class-booking-management-en","tag-dedicated-mobile-application-en"],"acf":[],"_links":{"self":[{"href":"https:\/\/gymmanager.sermanowicz.pl\/en\/wp-json\/wp\/v2\/posts\/2514","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/gymmanager.sermanowicz.pl\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/gymmanager.sermanowicz.pl\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/gymmanager.sermanowicz.pl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/gymmanager.sermanowicz.pl\/en\/wp-json\/wp\/v2\/comments?post=2514"}],"version-history":[{"count":1,"href":"https:\/\/gymmanager.sermanowicz.pl\/en\/wp-json\/wp\/v2\/posts\/2514\/revisions"}],"predecessor-version":[{"id":2515,"href":"https:\/\/gymmanager.sermanowicz.pl\/en\/wp-json\/wp\/v2\/posts\/2514\/revisions\/2515"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/gymmanager.sermanowicz.pl\/en\/wp-json\/wp\/v2\/media\/2307"}],"wp:attachment":[{"href":"https:\/\/gymmanager.sermanowicz.pl\/en\/wp-json\/wp\/v2\/media?parent=2514"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/gymmanager.sermanowicz.pl\/en\/wp-json\/wp\/v2\/categories?post=2514"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/gymmanager.sermanowicz.pl\/en\/wp-json\/wp\/v2\/tags?post=2514"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}